BUYER DESK / RETURN-POLICY
Politica di reso
acquirente
Politica di reso
Politica di reso aiuta importatori, distributori, rivenditori e venditori online a confrontare giocattoli dalla Cina. Invia SKU o categoria, quantità, mercato, packaging e certificati per confermare MOQ, cartone, CBM, campioni, tempi e prezzo FOB / EXW.
This page focuses on All'ingrosso Giocattolo Politica di reso for buyers who need a practical sourcing decision. A All'ingrosso order issue should be compared con the approved SKU, product or package version, quotation assumptions, inspection evidence e shipment records. Buyers should keep photos, videos, carton marks, quantities e the RFQ or order reference available so the issue can be reviewed against the agreed product e delivery scope.
Returns e refunds are handled under the BestToysFactory Politica di reso. Before All'ingrosso production or shipment, buyers must confirm the SKU, Specifiche, Packaging, quantity e destination Termini e condizioni in writing. For an eligible issue, submit the order or RFQ reference e supporting photos through the inquiry form.
When to report an issue
Contact BestToysFactory within 7 calendar days after delivery for visible shortage, transit damage or a product that does not match the confirmed SKU, sample, specification or Packaging record. For a concealed quality issue, report it promptly after discovery e before resale or alteration.
Review e resolution
Send the order or RFQ reference, item number, carton mark, quantity affected, delivery date e clear photos or video. Our sales e quality teams will compare the evidence con the confirmed sample e written order Termini e condizioni. Where the issue is verified as our responsibility, the agreed remedy may include replacement, credit, refund or another written settlement.
Conditions
Custom-made, opened, used or altered goods may not be returnable unless the parties agree otherwise in writing. Return Spedizione, inspection, replacement timing e refund method are confirmed Cartone Di Cartone. Do not ship goods back before receiving written instructions from BestToysFactory.